Being able to adapt is one of the most important aspects of any business. Training and certification keeps your employees updated with the latest in technology and business practices. Training is also necessary when you have new hires. Proper training helps employees easily understand your work method and quickly assimilate within the organization. Any employee, no matter how good they are, will need training at some point in their career. The process for training and certification, however, is in dire need of an upgrade.

We can all agree to the importance of training, yet the process for selecting employees for training is surprisingly outdated. In most cases, it is a manual process with dependency on paper or digital spreadsheets for reviewing performance. Both these channels suffer from a number of drawbacks, prominent ones being chaotic communication channel, data loss, susceptibility to human errors etc. Requests for training require a lot of approvals, which can cause delays. Long story short, a lot needs to be done so that training becomes as effective as it needs to be. One simple way to solve these issues is through automation. Here we discuss some of the ways automation benefits the training and certification process-

1. No miscommunication

Let's face it, email and paper based communication are an invitation to chaos. Cluttered inboxes make it very easy to miss important messages while paper based communication defeats the entire idea of an organized information exchange. This makes putting in a request for training difficult. A missed communication can mean delayed approval or the request getting rejected. This can strain employer-employee relationship. Automation solves this by introducing dedicated communication channels that can be task specific or general. This way employees can communicate directly with their managers. This removes any roadblocks in the communication channel and at the same time, promotes transparency and trust within the organization

2. Smoother training request approvals

Often, employees are not very proactive due to the time it takes for their ideas or suggestions to be accepted or discussed. One of the reasons for this delay is an outdated approval process. If an employee puts in a request for training, he has to get approval from his team lead, line manager, manager and HR manager. This can take a lot of time. With automation, you can easily create a workflow for training request that includes all the necessary members of the organization. Whenever a request is made, the relevant people are notified and can easily give their approval using a single window interface. All necessary information is available in real time and can be used to easily review and approve requests. This saves time and promotes a positive business culture.

3. Hassle free documentation

Very often, employees have to go for off-campus training. While this can be very beneficial for their skills, the reintegration process post training is very convoluted. Submitting documents for reimbursements, certificates as proof of training completion, leaves etc. can be very tiresome, and hinder the employee from getting back to his routine. Automation provides a single interface where employee can upload all the relevant documents for the managers to review. This interface is secured with access level protocols, making sure that sensitive data is not leaked due to human or other error. Also, if you have automated your timesheet, employees' leave records can get automatically updated, further expediting the process.

4. Easy to maintain records

When employees are sent for training, different records need to be updated. If the training is off campus, employee leave records have to be updated. Employee records regarding certifications need to be updated. Reimbursements, if not already automated, can also create a bottleneck. All these issues can be solved using automation. As soon as the request for training gets approved, the selected employee records get updated. After completion of training, employee records can be updated with their training details. All this is done within minutes as compared to the hours and days it usually takes. Also, as this data is available in real time, it can be used during performance appraisal and other processes.

5. Align training with organizational goals

Every organization sets particular goals for a business year. These goals serve as steps towards achieving long term objectives. Some or all of your workforce may need training in order for these goals to be achieved. Automation helps you easily organise a training program for this purpose. Employee records are automatically updated, which can be used during appraisal process. Scheduling and selecting candidates for training becomes easier using automated workflows.

Training is an integral part of an organization's growth plans. Employees should look forward to training instead of dreading the paperwork that is usually associated with it. IBISM's automation modules make normal, everyday business processes into your organizations superpowers. To know how to upgrade your training and certification process for increased efficiency, or any other business process, contact us. We will be happy to answer all your queries and provide a free demo.

Published on Apr 06, 2018